Terms & Conditions

Welcome to elixirwellness.lk. These Terms and Conditions govern your use of our website and any bookings, purchases, or services you engage with through our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

1. Use of the Website

• You must be at least 15 years old to use our website or make a booking/purchase.

• You are responsible for maintaining the confidentiality of your account details, including your username and password.

• You agree to provide accurate, current, and complete information during registration, booking, and checkout.

• You may not use our website for any unlawful, unauthorised, or harmful purposes.

2. Service & Product Information

• We make every effort to provide accurate descriptions, images, and pricing of our services and products. However, we do not guarantee the completeness or accuracy of this information.

• Prices are subject to change without notice. Any promotional offers or discounts are valid for a limited period and may be subject to additional terms.

3. Bookings, Orders & Payments

• By placing an order or making a booking, you are making an offer to purchase the selected product or service.

• We reserve the right to refuse or cancel any booking/order for reasons including service availability, pricing errors, incorrect information, or suspected fraudulent activity.

• You agree to provide valid and up-to-date payment information and authorise us to charge the total amount, including applicable taxes and delivery/booking fees.

• Payments are processed securely through trusted third-party payment processors. We do not store or have direct access to your full payment details.

4. Shipping, Delivery & Appointments

• For physical products, we will make reasonable efforts to ensure timely shipping and delivery.

• For wellness services, please arrive on time for your appointment to enjoy the full duration of your session. Late arrivals may result in a shortened session without refund.

• Delivery or appointment times provided are estimates and may vary due to factors beyond our control.

5. Returns & Refunds

• Our Refund & Return Policy governs the conditions for returning products or requesting service cancellations.

• Please refer to the policy available on our website for detailed information.

6. Intellectual Property

• All content on our website, including text, images, designs, logos, and graphics, is protected by intellectual property rights and is the property of Elixir Wellness or its licensors.

• You may not use, reproduce, distribute, or modify any content without our prior written consent.

7. Limitation of Liability

• Elixir Wellness, its owners, staff, or affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.

• We make no warranties, express or implied, regarding the suitability, quality, or accuracy of our services and products.

8. Amendments & Termination

• We reserve the right to modify, update, or terminate these Terms & Conditions at any time without prior notice.

• Continued use of our website after changes are posted indicates your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us: